Workspaces and Teams
How Opisense organizes your people, permissions, and settings.
The big picture
Every organization needs structure. In Opisense, that structure comes from workspaces and teams. Workspaces are the top-level container for everything your organization does. Teams are how you group people within a workspace.
This model keeps things simple: one workspace for your organization, teams for different groups, and clear roles that control who can do what.
How workspaces work
A workspace is your organization's home in Opisense. It contains everything — your projects, documents, agents, knowledge base, and settings. When you sign up, you create (or join) a workspace.
Workspace-level settings affect everyone in the organization. Things like:
- Which AI features are enabled
- Default permissions for new members
- Organization-wide skills that all agents can use
- Billing and plan details
Most teams only need one workspace. But if you manage multiple organizations or clients, you can switch between workspaces.
How teams work
Within a workspace, you can create teams to group people by department, project, or function. Teams help you:
- Organize members — Group people who work together so it's easy to assign work and share resources
- Control access — Decide which projects, documents, and agents each team can see
- Collaborate — Teams have shared spaces for conversation and coordination
Teams are flexible. A person can belong to multiple teams, and you can create or dissolve teams as your organization evolves.
Key terms
- Workspace — Your organization's top-level container in Opisense. Everything lives inside a workspace — people, projects, agents, settings.
- Team — A group of members within a workspace. Teams help organize people and control access to resources.
- Member — A person who belongs to your workspace. Every member has a role that determines what they can do.
- Role — A set of permissions assigned to a member. Common roles include admin, member, and viewer. Admins can manage settings and members; viewers have read-only access.
- Organization — Another term for the group of people in your workspace. Your organization is defined by your workspace membership.
In practice
Here's a typical setup for a company using Opisense:
- One workspace for the whole company
- Teams for Engineering, Marketing, Sales, and Support
- Admins who manage workspace settings and billing
- Members who use the platform daily
- Viewers (like contractors or stakeholders) who can see projects but can't make changes
Each team has access to its own projects and documents. The Support team might have a dedicated AI agent for handling customer questions, while Marketing has one for drafting content. Organization-wide skills are available to everyone.
When a new person joins, an admin adds them to the workspace and assigns them to the right teams. Their permissions are set by their role, so they immediately see exactly what they need — nothing more, nothing less.