Security and Privacy

The big picture

When you bring AI into your workspace, you're trusting it with sensitive information — conversations, documents, business data. Opisense takes that trust seriously. Security and privacy aren't afterthoughts; they're built into every layer of the platform.

The short version: your data is encrypted, your conversations are private, and your admins are in control.

How data is protected

Opisense uses encryption at every stage:

• In transit — All data moving between your browser and Opisense servers is encrypted using TLS. Nothing travels in plain text.
• At rest — Your stored data — documents, conversations, settings — is encrypted on our servers. Even if someone accessed the storage directly, the data would be unreadable.
• Processing — When the AI processes your documents or conversations, it does so within secure, isolated environments.

Who can access what

Privacy starts with clear boundaries:

• Your conversations are yours. Your assistant chats are private to you. No one else in your workspace — not even admins — can read your personal assistant conversations.
• Agent conversations are shared. When your team interacts with a shared agent, those conversations are visible to other team members who have access to that agent. This is intentional — agents serve the team.
• Documents follow permissions. Access to knowledge base documents is governed by your workspace and team settings. You only see what you're supposed to see.
• Roles control actions. What you can do in Opisense depends on your role. Admins can manage settings and members. Members can use features. Viewers can observe but not change things.

Admin controls

Workspace admins have tools to manage security across the organization:

• Member management — Add, remove, and change roles for workspace members
• Access controls — Set which teams can access specific projects, documents, and agents
• Activity monitoring — View workspace-level activity to spot unusual patterns
• Feature toggles — Enable or disable specific AI features across the workspace

Key terms

• Encryption — The process of scrambling data so only authorized systems can read it. Opisense encrypts data both in transit and at rest.
• Access control — Rules that determine who can see and do what. Controlled through roles, team membership, and workspace settings.
• Conversation privacy — Your personal assistant conversations are private to you and can't be accessed by teammates or admins.
• Admin controls — Tools available to workspace administrators for managing members, permissions, and security settings.

In practice

Here's what security and privacy look like in everyday use:

• You chat with your assistant about a sensitive personnel decision. That conversation is completely private — no one else can see it.
• Your team's Support Agent handles customer inquiries. Team members with access can review those conversations to ensure quality.
• A new contractor joins your workspace as a viewer. They can see project updates but can't edit documents, create agents, or access the knowledge base.
• An admin notices unusual activity and can review workspace logs, adjust permissions, or remove a member if needed.

You shouldn't have to think about security while you work. But if you ever need to check, everything is transparent and configurable from your workspace settings.

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