Troubleshooting

A note shows "Enrichment failed"

Enrichment runs through Opisense's AI service. If it fails (network issue, service down), the note shows "Enrichment failed" with a Retry button. Click Retry to try again. The note still exists on the canvas — only the type and annotation are missing.

If retries keep failing, your workspace's AI service may be having issues. Check back in a few minutes.

I added a note but it's missing a type

Either:

1. Enrichment is still running. Wait a couple of seconds — types take 1–3s to land
2. Enrichment failed. Look for the Retry button and try again

You can also force a type by adding the note again with a slash-prefix (/idea, /decision, etc.) and deleting the original.

Synthesis never fires

Synthesis requires:

• At least 5 enriched notes on the canvas
• Notes spanning at least 2 distinct types
• A cooldown of ~5 minutes since the last attempt

If you have all of those and still don't see a candidate, the AI may have looked and decided there's nothing worth saying. That's a valid outcome — you can force it with Cmd+K → Generate synthesis now.

I can't drag a card into the Thesis column

That's intentional. Theses are system-only — they only come from solidified syntheses. If you want a thesis-shaped note, write it as a /claim or wait for the AI to suggest one.

The mobile view is showing a list, not the canvas

In v1.0, mobile is read-only by design. Notes show as a grouped list; the spatial canvas doesn't render below 768px. Use a desktop or tablet for the full experience.

Inline note editing doesn't work

It's deferred to v1.0.1. The Edit item in a note's action menu is a placeholder. To change a note in v1.0, delete it and add a new one.

A solidified thesis disappeared

Solidified theses are permanent — they shouldn't disappear. If one's gone, check:

1. Did someone delete it? Edit-level collaborators can delete any note, including theses. Check the activity log on the parent document.
2. Was the brainstorm itself deleted? If yes, every note (including theses) is gone with it.

There's no trash for individual notes — deletion is final.

I see two notes with the same content

Two things to check:

1. Did you submit twice? The composer doesn't dedupe. If you hit Enter twice quickly, you get two notes.
2. Did the slash-prefix get parsed differently? /idea X and /claim X look similar but produce two distinct notes. Delete one if you only meant one.

The Cmd+K palette doesn't open

The shortcut is Cmd+K on macOS and Ctrl+K on Windows/Linux. It only fires when the canvas is focused — click anywhere on the canvas first, then try the shortcut.

If a browser extension or system shortcut is grabbing Cmd+K, you'll need to disable that conflict. There's no in-app way to remap the binding.